Question 1

What is AMMP OS?

Accepted Answer

AMMP OS is a cloud-based monitoring, reporting, and analytics platform purpose-built for operators of distributed C&I solar and battery portfolios. It unifies data from all your sites and equipment brands into a single operational hub.

Question 2

What types of energy systems does AMMP support?

Accepted Answer

AMMP supports C&I solar PV, battery energy storage systems (BESS), hybrid systems, and mini-grids. Whether you operate rooftop solar, ground-mount installations, or off-grid systems, AMMP can monitor and manage them.

Question 3

Can I monitor multiple equipment brands in one platform?

Accepted Answer

Yes. AMMP integrates with 30+ equipment manufacturers including inverters, meters, batteries, and environmental sensors. You get a single view across your entire portfolio regardless of hardware brand.

Question 4

Is AMMP cloud-based or on-premise?

Accepted Answer

AMMP is a cloud-based SaaS platform. There's nothing to install or maintain on your side. You access everything through a web browser, and our team handles all infrastructure, updates, and security.

Question 5

What dashboards and views are available?

Accepted Answer

AMMP provides portfolio-level overviews, site-level dashboards, a NOC (Network Operations Centre) view for O&M teams, and a stakeholder portal for investors and clients. Each view is tailored to the needs of its audience.

Question 6

How does AMMP connect to my equipment?

Accepted Answer

AMMP primarily connects through APIs to supported equipment manufacturers' cloud platforms — no additional hardware needed. For sites where cloud connectivity isn't available or direct local communication is required, the AMMP Edge gateway can be deployed to collect data over Modbus, Sunspec, or other protocols and send it securely to the cloud.

Question 7

Does AMMP offer an API?

Accepted Answer

Yes. AMMP provides a REST API that gives you programmatic access to your monitoring data. You can use it to build custom integrations, feed data into your own tools, or automate workflows.

Question 8

Can I integrate AMMP with other tools like Power BI or Slack?

Accepted Answer

Yes. AMMP integrates with tools like Power BI for custom analytics dashboards, Slack for alert notifications, and other platforms via the API. This lets you fit AMMP into your existing operational workflows.

Question 9

What kind of reports can I generate?

Accepted Answer

AMMP generates automated PDF reports, financial impact reports, and performance analytics summaries. Reports can be scheduled monthly or on-demand, and cover metrics like energy yield, availability, performance ratio, and savings.

Question 10

Can reports be white-labeled?

Accepted Answer

Yes. Reports can be customised with your company's branding, logo, and colour scheme. This is especially useful for O&M providers and asset managers who share reports with their own clients and investors.

Question 11

Is AMMP secure?

Accepted Answer

Yes. AMMP Technologies is ISO/IEC 27001:2022 certified, which means our information security management system meets international standards. Data is encrypted in transit and at rest, and we follow strict access control policies.

Question 12

What uptime does AMMP provide?

Accepted Answer

AMMP is cloud-hosted with high-availability infrastructure. Our platform is designed for continuous uptime with redundancy and automated failover, so your monitoring data is always accessible.

Question 13

How long does setup take?

Accepted Answer

About a month. Our team handles onboarding, integration, and data migration.

Question 14

Do I need to replace my existing hardware?

Accepted Answer

No. AMMP connects to equipment you already have from 30+ manufacturers.

Question 15

What if I'm under contract with another monitoring provider?

Accepted Answer

We can start with a low-touch dry run during the handover period, then move everything over quickly after initial setup.

Question 16

Is there a free trial?

Accepted Answer

We offer a discounted 6-month trial period that includes a pilot phase. This lets you validate AMMP with a subset of your portfolio before committing to a full rollout.

Question 17

Can I run AMMP alongside my current monitoring setup?

Accepted Answer

Yes. During the trial period, you can run AMMP side-by-side with your existing tools. This lets you compare performance and build confidence before transitioning fully.

Question 18

How does pricing work?

Accepted Answer

Based on MWp and the modules you choose. See the pricing page for details.

Frequently Asked Questions

Product & Platform

Data & Integrations

Reporting

Security & Reliability

Switching & Getting Started

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