How to get solar and battery alerts in Microsoft Teams (and Slack)

Alerts that land in a separate portal get missed. Most asset and O&M teams already spend their day in Microsoft Teams or Slack, so that is where a communication failure, a low battery or an inverter trip should show up. This guide shows how to set it up with AMMP, in four steps.

Why route alerts into Teams or Slack

• The right person sees the alert in minutes, on desktop or phone, without logging in to another tool.
• The team can discuss an alert in the same thread and agree who acts on it.
• Fewer portals to check every morning, especially with several inverter and battery brands in the portfolio.

Step 1: Decide which alerts matter

Start with the alerts your team will act on, not every alarm a device can send. In AMMP, alert rules can be set at portfolio, asset group and asset level, and alerts can be based on KPIs; custom KPI alerts are set up with our team (support@ammp.io).

• Standard Alerts are available to every AMMP customer and cover common conditions such as communication failures, battery state of charge and PV generation performance.
• Suppression rules hide alerts you don't need to act on, such as expected alerts during planned maintenance or noisy, low-value vendor alerts. They can cover the whole portfolio or specific assets or asset groups.
• Suppressed alerts aren't deleted; they're only filtered out of the Active Alerts view.

Step 2: Choose where alerts go

AMMP can route alert notifications to Microsoft Teams, Slack, email or webhooks. Each notification shows the alert name, its state, the site, the parameter and its value, and the date and time. A red marker means the alert has just been triggered; a green one means the condition has cleared.

• Microsoft Teams or Slack: one channel per portfolio, region or team works well.
• Email: for people who don't use a chat tool.
• Webhooks: to pass alerts on to your own systems.

Step 3: Allow shared channels in Microsoft Teams

If your Teams channel is shared with AMMP, your Microsoft 365 admin first needs to allow shared channels with AMMP. The documentation explains both options, Open mode in the Teams admin center or AMMP-only access in Microsoft Entra: Enabling Microsoft Teams shared channels with AMMP.

Step 4: Let Ray post findings with evidence

Alerts tell you something happened. Ray, the AI coworker in AMMP AI, works in Microsoft Teams, Slack and AMMP OS. He checks every site each morning, groups repeat alarms and opens tickets, and posts his findings in the channel with the sources behind each one. People decide; Ray doesn't control hardware.

Putting it together

A good setup is short: a few alert rules the team acts on, suppression for the noise, one channel per team, and Ray's morning message on top. It works across every brand in the portfolio, as part of solar monitoring in AMMP OS.

Frequently asked questions